We know how important it is to ensure that the companies you support with your hard earned cash are reputable, reliable, and provide a positive experience all around!
Below are a great many reviews shared with us from real and awesome customers just like yourself that have purchased from us over the years!
These are not collected through an exchange of freebies or incentives of ANY kind - just real & true kawaii babes sharing their honest thoughts & feelings about their experience with us as a brand and company! Many have shared their names & links to their social profiles. We love each and every one of you babes!
If you've placed an order with us and wish to share an honest review with us please fill out the quick form at the bottom of this page!
REVIEWS & TESTIMONIALS:
"I am sooooooo inlove with the 3 lingerie sets I ordered from this site. Everything ended up fitting me great and the quality is definitely higher end on all the sets I ordered (Neko Maid, Peekaboo Neko, and Cherry Lingerie Set). I have placed my second order already. Shipping actually took less time than they quoted me which was a nice unexpected bonus" -Littlest_Moonchild, SK, Canada
"Top notch customer support from this team. Anytime I have had a question they replied literally the same day and always super thorough. They leave no worry unanswered. In the end very happy with everything I ordered and will be back again soon for sure." - -Kara S. Houston, TX
"Bomb ass goth collection!!! Got like 20 things over the past few months from here and if I had to review each item individually, probably 4-5 stars on em all. Love it all and can't stop shopping. Keep up the awesome selelction for us goth babes." -Sarah M. Salt Lake City, UT
"I made a mistake and ordered my usual size (I live in the US). Yes, you definitely need to size up on a lot of items, as long as you know to size up you're going to be happy. I know many of these items are in asian sizes, and that's understandable - it's a kawaii fashion store what do you expect? The support staff was kind enough to offer me a reshipment of a bigger size on the item that was too small, even though they don't usually support returns since it was my mistake. Very kind and thoughtful customer service team here. I will mention I did order several items, all my usual size (Medium) and some did fit me just fine. Just use the size charts they give on each product cuz they are pretty accurate. :) Love everything about this company and will be a returning customer for sure. Thanks!" -Erin, Grand Rapids, MI
"Really thoughtful and FASSSTTTT customer service. I was concerned about where my parcels were . had three seperate packages and wasnt sure about the tracking to Canada. They got back to me lightning fast...like...honestly had to be within 20 minutes, real person, real legit help. Very reassuring from the start to end. All 3 items came packaged well and on time, exactly like the photos, and actually pretty well exceeded my expectations as far as quality went. More than happy to leave 5 stars and be back again soon!" - Bianca L, Laval, QC